- +1-281-377-6781
Accommodation Rates & Reservations
Available 24/7
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- +1-250-491-0909
Accommodation Rates & Reservations
Available 24/7
|
-
Acker Vacation Homes & Suites.
2002 Anvil Drive, Houston,
Texas TX USA 77090
In or near - NorthWest Houston -
Bammel - Ponderosa Forest
- Kuykendahl Rd
- FM 1960 & Sugar Pine Drive
- Interstate I45. Located
just 20 minutes drive from George Bush Intercontinental Airport IAH, Spring/Klein
and The Woodlands. Accommodation for Insurance Adjuster and claims.
Stay@AckerSuites.com or
Rates & Reservations 1-281-377-6781
Available 24/7 to reserve your room.
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- Welcome to
Acker Vacation Homes & Suites
- Located in quiet and safe residential
neighborhoods. We offer rest, relaxation & recovery
for all our guests. Should your comfort be disrupted
during your stay, please call our guest registration
office at any time. Our Property Management office
is available 24/7 at +1-281-377-6781
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- Preferred Guests
- - Corporate Professionals
- - Mature Adults ages 40+
- - Families with 2-3 generation present
(Grand Parents, Parents & Children)
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- Absolutely No Parties, Stags or
Noise
- We appreciate your
consideration for all other guests / neighbors and ask
that you observe the neighborhood noise by-law between
10:00pm-10:00am. This quiet time referrers to both
inside and outside the home. All properties have Owners,
Managers or Caretakers living nearby and strictly
monitor these policies.
- What Not To Bring
- The homes are not equipped with stereos /
ghetto-blasters or boom-boxes for a reason. We
ask that you do not bring or use any of your own stereo
equipment at our homes.
Reservation Policies & Payments
A 100% deposit will be charged to your credit card
at time of reservation and you will be issued a
guaranteed reservation email. This same credit card must be
presented at check-in for an imprint authorization. Payments can be made
through PayPal by
American Express, Visa, MasterCard, Diners Club/Enroute
and JCB Cards. We also offer Bank of America wire
transfer of funds.
Arrivals / Check-ins / Late Arrivals
/ Departures / Check-out / Late Checkout
Check-in begins at 4:00 pm - 6:00 pm. If you are
unable to arrive during this time, please contact our
office in advance to make special arrangements for an
alternate check-in time. All guest must first
registrar with credit card and pick up the key and security
access code.
Check outs are
no later than 12:00 noon unless otherwise
arranged. In most cases checkouts later then noon
are charged $40/ hour x number of rooms. In most
cases all charges are pre-paid therefore checking
out involves locking the keypad door or just
dropping the keys off at the main registration
office mail box. If you are checking out earlier
then 10:00 am please let our office know so that we
can schedule housekeeping more efficiently.
100% Non-Smoking Property
Smoking is not permitted inside or outside ANY of
our rental properties. If there is evidence that
smoking has occurred inside the property you will be
charged a minimum of $200.00 x rooms rented for
additional cleaning and ionization service.
Room Rate Quotes & Discounts
Room rates can change daily and the rates advertised
on this website are not guaranteed until you have a
guaranteed reservation made by your credit card.
Quotes over the telephone are not valid unless
accompanied by an email to the customer. Email quotes are
only valid for 48 hours and are dependent upon
availability. Discounts & promotions cannot be combined and are
not available on long holiday weekends.
Discounts must be negotiated at time of reservation.
AARP Club, Auto Club, Government and Corporate
membership cards must be valid and presented upon
check-in. The "Best Available Rate" is for those who
do not have membership in any discount club. A
reservation is only guaranteed once the credit card 100%
deposit is paid.
Extra Person(s) Vs Extra an Bedroom
As there is only 1 king bed per bedroom, every
property is priced with a maximum of 2 adults per
bedroom. Unless previously arranged an extra
person(s) in the suite is not permitted. There is a
$100/ night fee for an extra person and this is
approximately the same price for an extra bedroom with King Bed. If
available it would make sense (cents) to pay for an
extra bedroom. No visitors after 10:00 pm. Extra
overnight guests must register with the registration
office.
Damages
If any damage is found or caused, Guests agree to
report this IMMEDIATELY to the Manager of the
property by calling the telephone number
+1-250-979-8625.
Pet Policy
Only one of our properties is pet friendly. Please
make prior arrangements with us if you would like to
bring your pet. We only accept small non-shedding
pets. A $40 / night pet fee applies. Your pet is not
to be left alone/unattended in the room or on the
property at any time. We can also
give you a list of boarding kennels in Kelowna if both you and your
pet would like a holiday.
Team
or Group Reservations
Teams
or groups are required to provide references from a
minimum of 2 hotels that they have stayed with in
the past 2 years.
Cancellations & Changes to Reservation
There are no penalties for extending your
reservation provided there is availability.
Cancellations or changes made before 7 days before
arrival are charged a $40.00 penalty.
Cancellations or changes made after the 7 days
before arrival are subject to a 1 Night Room rack
rate,
Packages & Tax penalty. No refunds will be made for
no-shows or early checkouts.
1 room requires 1 week cancellation notice
2 rooms requires 2 weeks cancellation
notice
and so on...
Monthly Rental
Cancellations & Changes to Reservation
There are no penalties for extending your
reservation provided there is availability.
No refunds will be made for monthly rentals,
no-shows or early checkouts.
BBQ &
Hot Tub
Use
The BBQ is available from 10:00am - 10:00pm on a
first come first use basis.
Some properties have a Hot Tub and glassware is not
permitted around it.
Wireless & Wired Internet Access
All homes are equipped with Wireless Internet access. Please
check with the registration office for login
information if required.
Your Cleaning Duties
If your suite is equipped with a dishwasher and/or a
in-suite laundry room you are responsible for this
portion of the cleaning during your stay.
- Additional Housekeeping
Should you require
additional housekeeping during your stay, we offer on call housekeeping service for an additional
fee of $40 / hour. Housekeepers start
at 12:00 Noon. We ask that the rooms be vacant so that
housekeeping can do their cleaning unobstructed.
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- Guests cleaning responsibilities
prior to the NOON check-out:
1. Put all dirty towels & linen in the laundry room and
(start washing machine if available)
2. Put all dirty dishes in the sink or (start dishwasher
if available)
- 3. Put all garbage/recycling collected
out by
the street by 7:00am on the following days:
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Monday: Household garbage/recycling
Wednesday: Completed by the caretaker.
Yard waste, grass clippings & pruning’s out by the
street at 7:00am
Friday: Household garbage/recycling
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- After each check-out our professional
housekeepers will then thoroughly make sure that the
suites are fully stripped, cleaned and then re-stocked, clean dishes are
put away, clean towels are folded and clean linens are
made in the beds for the next guests to arrive.
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- Disclaimer
- Acker Vacation Homes acts as booking agent for
the home owner(s):
Acker Vacation Homes are booking agents only and
specialize in the booking of privately owned vacation
properties acting as agent for the owners of the
properties. Acker Vacation Homes are agents only and do
not have control for ownership of the marketed
properties, therefore is not liable in any way as a
result of any act or omission of an owner of a
represented property, the condition or state of the
property.
The
owners and agents of the rental accommodations that
Acker Vacation Homes represent shall not be held liable
for any damage, injuries, illness, or weather related
problems or any circumstances beyond their control
occurring during or affecting a guest's reservation or
stay.
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- The owners of the property have the right to evict any
guest and/or party, all pre-paid rents, deposits and
purchases shall be considered earned and therefore be
retained by the property owners. Acker Vacation Homes
reserves the right to refuse or interrupt service to any
customer and apply financial penalties due to excessive
noise and/or property abuse.
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- Contractual
Agreement
- A confirmed reservation by way of
Internet, email, telephone or fax represents notice to
guests of these terms and conditions, regarding waiver
of liability, cancellations and security agreement.
Clients are deemed to have read and agreed to the above
mentioned policies. Should there be something in these
policies that you do not understand or need to read
again, this document is available on our website,
available at the check-in counter and is posted in all
rooms.
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